Privacy Policy

1. Introduction

Welcome to INNOVEDITS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our high-end, "done-for-you" video editing services (the "Services").

By accessing or using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our platform.

A. Personal & Business Information When you onboard as a client, book a project, or request an invoice, we may collect:

• Identity Data: Name, brand name, and associated social media handles.

• Contact Data: Email address, phone number, and billing address.

• Billing Data: Payment instrument details (processed securely by our third-party payment processors; we do not store full credit card numbers).

B. Content Data (User-Generated Content & Assets) To execute our core editing services, we collect the assets you upload to your dedicated private INNOVEDITS folder, including:

• Raw Footage: Video and audio files uploaded for editing.

• Brand Assets: Logos, fonts, brand guidelines, and previous content examples.

• Briefs: Text-based instructions, pacing notes, and creative directions.

C. Usage & Technical Data We automatically collect certain information when you visit our site:

• Device Data: IP address, browser type, operating system, and device headers.

• Log Data: Pages viewed, time spent on pages, and clickstream data.

3. How We Use Your Information

We use your information for the following legitimate business purposes:

• Service Delivery: To edit, color-grade, process, and deliver your video content.

• Project Management: To manage internal quality assurance, complimentary revisions, and project timelines.

• Communication: To send you watermarked review drafts, invoice receipts, and clean final deliverables.

• Security: To monitor and protect the integrity of our dedicated shared folders and cloud infrastructure.

4. Sharing Your Information

We do not sell your personal data. We operate a highly secure ecosystem and only share information with the following parties to facilitate our operations:

• Elite Post-Production Network: We utilize an exclusive, hand-picked network of specialized sub-editors and motion designers. All personnel operate under strict white-label Non-Disclosure Agreements (NDAs) and Non-Solicitation clauses. They are legally bound to protect your brand, maintain anonymity, and are prohibited from publicly claiming your assets.

• Cloud Storage Providers: To securely store, manage, and transfer your large raw files and final exports.

• Payment Processors: To handle secure invoicing and deposits.

• Legal Obligations: If required by law or in response to valid requests by public authorities.

5. Data Retention

• Account Data: Retained as long as you are an active client or as needed to provide you services.

• Raw Footage & Assets: Raw video files and project files are typically retained for 30 days after the final, unwatermarked delivery is approved. After this period, raw files are permanently deleted from our secure servers to manage storage capacity. Please ensure you maintain your own permanent backups of all original footage.

6. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information and intellectual property. This includes strictly controlled access to your dedicated private folders, encrypted file transfers, and mandatory NDAs for our entire editing network. However, please be aware that no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate information.

• Right to Deletion: Request that we delete your personal information ("Right to be Forgotten").

• Right to Withdraw Consent: Withdraw consent for marketing communications.

To exercise these rights, please contact us directly.

8. Cookie Policy

We use cookies to enhance your experience, such as keeping you logged in to our client portal. You can refuse to accept browser cookies by activating the appropriate setting on your browser, though this may affect the functionality of our communication and review tools.

9. Contact Us

If you have questions about this policy, our internal quality assurance workflow, or our handling of your digital assets, please contact us at innovedits@gmail.com.